Terms of service
ARTICLE 1 – PARTIES
1.1. SELLER
TITLE: AICIA
ADDRESS: Merkez Mahallesi Sağdıç Sokak No 38 Saral Apartmanı Daire 4 Kat 2 Şişli / İstanbul 34381
TELEPHONE :
FAX :
E-MAIL :
1.2. BUYER
NAME/SURNAME/TITLE:
ADDRESS:
TELEPHONE :
FAX :
E-MAIL :
ARTICLE 2 – SUBJECT
The subject of this Agreement is the sale and delivery of the product(s) ordered electronically by the CUSTOMER from the website aicia.co, the code, name, quantity, and sales price of which are specified in the invoice in Article 3, and the determination of the rights and obligations of the parties in accordance with the provisions of Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts, published in the Official Gazette on November 27, 2014.
ARTICLE 3 – DETERMINATION OF THE SUBJECT OF THE AGREEMENT, PAYMENT AND DELIVERY
3.1 PRODUCTS
The basic characteristics of the goods or services are available at aicia.co. The sales price listed and advertised on the site is the price of the products. The advertised prices and promotions will remain valid until updated or changed. Prices advertised for a limited time will be valid until the end of the specified period. All taxes on the goods or services subject to the contract are included in the sales price and published on the site.
3.2 DELIVERY METHOD AND PLAN
Delivery Address:
Recipient:
Invoice Information:
After the ordered product(s) are supplied by AICIA, shipment will begin within 3-5 business days depending on the category. All orders placed on the website have free shipping, and the shipping cost will be paid by the SELLER.
3.3. DELAY INTEREST
Payment for purchased products will be made in cash or by credit card. Therefore, no delay interest is applied by the SELLER.
ARTICLE 4 – GENERAL PROVISIONS
4.1. The BUYER declares that they have read and fully understood the preliminary information regarding the basic characteristics of the product, the sales price including all taxes, the payment method, delivery and the fact that the delivery costs will be borne by the BUYER, the delivery period, and the full commercial name, address, and contact information of the SELLER on the aicia.co website, and that they have provided the necessary confirmation electronically.
4.2. The product or service subject to this contract will be delivered to the BUYER or the person/entity at the address indicated, within the time frame specified in the preliminary information on the website, depending on the distance of the BUYER's place of residence for each product, provided that this period does not exceed the legal 30-day limit. All shipping costs related to the delivery shown in Article 3 will be covered by the SELLER and will not be reflected on the BUYER's invoice under the name "Shipping Fee"; they are included in the product price.
4.3. If the product subject to this contract is to be delivered to a person/entity other than the BUYER, the SELLER cannot be held responsible if the recipient refuses delivery.
4.4. The SELLER cannot be held responsible for any problems encountered by the shipping company during the delivery process, resulting in the product not being delivered to the BUYER. Even if the BUYER is not present at their address at the time of delivery, the SELLER will be deemed to have fulfilled its obligation completely and fully. Therefore, the BUYER shall bear all damages resulting from the delayed delivery of the product, as well as any expenses incurred due to the product waiting at the shipping company and/or the return of the shipment to the SELLER.
4.5. If the payment for the service(s) subject to this contract is made by the BUYER using a credit card, the BUYER shall be responsible for all legal risks, including the unauthorized and unlawful use of the credit card by unauthorized persons, arising from the BUYER and the credit card holder or the person to whom the service will be provided being different. The BUYER acknowledges and undertakes that in the event of any damage in the aforementioned situations, they will not make any claims against the SELLER.
4.6. In case of a repair request for the product, the time periods specified in the Consumer Protection Law and related regulations shall apply.
4.7. The SELLER may supply the BUYER with a different product of equal quality and price before the expiration of the performance obligation arising from the contract, provided that there is a justifiable reason.
4.8. If the SELLER cannot deliver the product within the specified time due to force majeure or extraordinary circumstances such as adverse weather conditions or interruptions in transportation, the SELLER is obliged to inform the BUYER of the situation. In this case, the BUYER may exercise one of the following rights: cancellation of the order, replacement of the product with an equivalent if available, and/or postponement of the delivery period until the hindering situation is resolved. If the BUYER cancels the order, the amount paid will be refunded in full within 10 days according to the payment method used in the order.
4.9. The seller reserves the right to change the delivery company for a paid order without prior notice, unless there is a temporary disruption.
4.10. If, after delivery of the product, the buyer's credit card, bank card, debit card, and/or other payment systems offered on the website are used unfairly or illegally by unauthorized persons due to no fault of the buyer, and the relevant bank or financial institution fails to pay the seller the product price, the buyer is obligated to return the product to the seller within 3 (three) days, provided it has been delivered to the buyer. In this case, the shipping costs shall be borne by the buyer.
4.11. Once the package is received, it is considered that the delivery company has fulfilled its duty properly. Therefore, packages found to be damaged during delivery should not be accepted, and a report should be filed.
ARTICLE 5 – EXCHANGE AND RETURN
Return and exchange conditions are explained in our Return Policy.
ARTICLE 6 – JURISDICTION
Turkish Law shall apply to disputes arising from the implementation of this Agreement, and the Istanbul (Central) Courts and Enforcement Offices shall have jurisdiction.
This Agreement has been read, accepted, and confirmed by the parties electronically. In matters not regulated in this Agreement, the provisions of Law No. 6502 on Consumer Protection and related legislation shall apply. If the order is placed, the BUYER shall be deemed to have accepted all the terms and conditions of this agreement.