Legal notice

AYÇA AYDIN – Personal Data Protection Law Privacy Notice

As AYÇA AYDIN (“AICIA” or the “Company”), we attach great importance to the security of your personal data and process your personal data in accordance with the Law on the Protection of Personal Data No. 6698 (“KVKK”) and the principles of legality and good faith.

This Privacy Notice explains how your personal data is collected, processed, and protected when you visit our website, aicia.co, or make a purchase.

1. PERSONAL DATA PROCESSED

When you visit our website or make a purchase, the following categories of personal data are processed:

a) Visit (Device/Log) Information

  • IP address

  • Cookie records

  • Browser type and version

  • Pages visited

  • Time and duration of visit

  • Referrer URL

b) Order and Account Information

  • First name and surname

  • Phone number

  • Email address

  • Delivery and billing address

  • Payment information (masked/tokenized by Shopify)

c) Customer Transaction Information

  • Order details

  • Shipping and delivery information

  • Return and exchange requests

d) Marketing and Communication Data

  • Email marketing consents

  • Campaign participation information

  • Preferences

2. PURPOSES OF PROCESSING PERSONAL DATA

Your personal data is processed for the following purposes:

  • Receiving orders and processing payments

  • Delivering products and managing shipping processes

  • Carrying out customer service operations

  • Managing return and exchange requests

  • Improving user experience and ensuring website security

  • Detecting fraud and fraudulent activities

  • Sending marketing communications (with your consent)

  • Fulfilling legal obligations

3. TRANSFER OF PERSONAL DATA

Your personal data may be shared in accordance with Articles 8 and 9 of the KVKK:

a) Service Providers

  • Shopify (e-commerce infrastructure)

  • Shipping companies (DHL, Yurtiçi Kargo, etc.)

  • Payment institutions

  • Email/marketing platforms

  • Legal and financial consultants

Data is shared only for the purpose of providing services.

b) Legal Requirements
Personal data may be shared with public authorities where required by court orders, regulatory authorities, or legal obligations.

c) Cross-Border Transfers
Some service providers, such as Shopify and Google Analytics, are located abroad. In such cases, the necessary agreements and safeguards under Article 9 of the KVKK are implemented.

4. COOKIES

Our website uses cookies to enhance user experience and analyze website performance. You may change or disable your cookie preferences through your browser settings.

5. RETENTION PERIODS OF PERSONAL DATA

  • Order data: 10 years (due to commercial and financial obligations)

  • Customer communication data: Until consent is withdrawn

  • Log records: 2 years

  • Cookie data: Depending on the type, from 1 day to 2 years

Once the retention periods expire, the data is securely deleted or anonymized.

6. YOUR RIGHTS AS A DATA SUBJECT (ARTICLE 11 OF THE KVKK)

You have the right to:

  • Learn whether your personal data is being processed

  • Request information if it has been processed

  • Learn the purpose of processing

  • Learn the third parties to whom the data is transferred domestically or abroad

  • Request correction of incomplete or inaccurate data

  • Request deletion or destruction of data

  • Request notification of such actions to third parties

  • Object to results arising from automated processing

  • Request compensation if you suffer damage due to unlawful processing

7. APPLICATION METHODS

You may submit your requests under the KVKK in writing or via registered electronic mail (KEP) using the contact details below:

AYÇA AYDIN
Email: info@aicia.co

Your requests will be responded to within 30 days.

8. CHANGES TO THIS PRIVACY NOTICE

AICIA may update this Privacy Notice when necessary. Any updates shall become effective as of the date they are published on our website.